Overriding default words on your site

Learn how to override the default wording to match your brand or translate it into a different language

HelpKit allows you how to override the default wording of almost every text presented on your knowledge base site. You can override this text to match your brand or translate it into a different language in case the majority of your customers speak a language other than English.

 

Overriding the default text is very easy.

 
  1. Navigate to the Settings page and select 🎨 Look & Data
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2. Scroll to 🔠 Localization and select the word you would like to change and give it an alternative text

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3. Hit Save

 
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Should you find yourself wanting to change a text but it is not yet available in the Localization settings, please reach out so we can add it.
 
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Last updated on February 8, 2022