docs

Working with Notion Docs

Setting up collections, creating new articles, adding custom icons and supported Notion blocks

Collection

🆕 Adding a new collection

Learn how to add a new root collection within your Notion docs

↪️ Changing the position of a collection

Find out how to change the position of your collection

✨ Adding emojis/icons to your collection

Learn how to add emojis or custom icons to your collections

🆕 Adding a new sub collection

Learn how to add a new sub collection that appears on each root collection's site

↪️ Changing the position of a sub collection

Find out how to change the position of your collection

📂 Creating a Single-Level Category

Learn how to adjust your hierarchy so articles appear directly under the category for easy navigation

🗂 Understanding the Article Hierarchy

Discover how HelpKit structures content with a two-level hierarchy for your article categories

Article

🆕 Adding a new article

Learn how to add a new article within your Notion docs

✨ Adding emojis to your article

Learn how to add emojis to your article

↪️ Changing the position of an article

Find out how to change the position of your article

⭐ Displaying suggested articles

Learn how to surface specific articles to customers when they view the main page or widget

🙅‍♂️ Hiding draft articles

Find out how to hide articles while you are working on them

🔗 Linking internal HelpKit articles

Learn how you can make HelpKit links open on the same page instead of a new window

Supported Notion Blocks

⚡ Which Notion block types are supported?

HelpKit supports most blocks from Notion. Find out which work and which don't