Documentation
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  • Changelog
  • General Info

    • About
      • What is HelpKit?
      • Why do I need a knowledge base?
    • Payment
      • How does the free 7 day trial work?
      • What payment methods do you accept?
      • Does HelpKit work with Notion's free tier?
      • How to redeem a coupon code?
    • Data Safety
      • Is my data safe with HelpKit?
    • User Management
      • How can multiple users use HelpKit?
  • Getting Started

    • Onboarding
      • Three easy steps to setup HelpKit
      • Connecting your Notion page
      • Important: Working with the template
    • Syncing
      • Syncing your knowledge base
    • Article Reactions
      • What are article reactions?
  • Working with Notion Docs

    • Collection
      • 🆕 Adding a new collection
      • â†Ēī¸ Changing the position of a collection
      • ✨ Adding emojis/icons to your collection
      • 🆕 Adding a new sub collection
      • â†Ēī¸ Changing the position of a sub collection
    • Article
      • 🆕 Adding a new article
      • ✨ Adding emojis to your article
      • â†Ēī¸ Changing the position of an article
      • ⭐ Displaying suggested articles
      • đŸ™…â€â™‚ī¸ Hiding draft articles
      • 🔗 Linking internal HelpKit articles
    • Supported Notion Blocks
      • ⚡ Which Notion block types are supported?
  • Customization

    • Website Look
      • Adding a logo for your site
      • Changing your site's background and accent colors
      • Adding custom menu and footer links
      • Overriding default words on your site
      • Displaying the contact us button on your site
    • Domains
      • Connecting a custom domain
    • Password Protection
      • Password protecting your site
    • Internationalization
      • Overriding default words on your site
    • Link Structure
      • Achieving pretty URL links for your site
      • Customizing and redirecting article URLs
  • Widget

    • About
      • What is the HelpKit widget?
    • Setup
      • Embedding the widget on your website
    • Customization
      • Displaying the contact us button in your widget
    • Widget API
      • Opening the widget
      • Hiding the launch button
  • Integrations

    • Analytics Providers
      • What are analytics providers?
    • Contact Providers
      • What are contact providers?
      • Setting up the contact form
      • Setting up the custom link button
      • Setting up Crisp for live chat
      • Setting up Papercups for live chat
      • Setting up Intercom for live chat
    • Custom JavaScript
      • What is the custom JavaScript integration?
    • Custom CSS
      • What is the custom CSS integration?
      • HelpKit CSS Classes
  • SEO

    • General
      • Improving your site for SEO
  • More

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    • Changelog

Collection

🆕 Adding a new collection

Learn how to add a new root collection within your Notion docs

â†Ēī¸ Changing the position of a collection

Find out how to change the position of your collection

✨ Adding emojis/icons to your collection

Learn how to add emojis or custom icons to your collections

🆕 Adding a new sub collection

Learn how to add a new sub collection that appears on each root collection's site

â†Ēī¸ Changing the position of a sub collection

Find out how to change the position of your collection

Article

🆕 Adding a new article

Learn how to add a new article within your Notion docs

✨ Adding emojis to your article

Learn how to add emojis to your article

â†Ēī¸ Changing the position of an article

Find out how to change the position of your article

⭐ Displaying suggested articles

Learn how to surface specific articles to customers when they view the main page or widget

đŸ™…â€â™‚ī¸ Hiding draft articles

Find out how to hide articles while you are working on them

🔗 Linking internal HelpKit articles

Learn how you can make HelpKit links open on the same page instead of a new window

Supported Notion Blocks

⚡ Which Notion block types are supported?

HelpKit supports most blocks from Notion. Find out which work and which don't

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