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โŒ˜K WIN + K
  • General Info

    • About
      • What is HelpKit?
      • Why do I need a knowledge base?
    • Payment
      • How does the free 7 day trial work?
      • What payment methods do you accept?
      • Does HelpKit work with Notion's free tier?
      • How to redeem a coupon code?
    • Data Safety
      • Is my data safe with HelpKit?
    • User Management
      • How can multiple users use HelpKit?
  • Getting Started

    • Onboarding
      • Three easy steps to setup HelpKit
      • Connecting your Notion page
      • Important: Working with the template
    • Syncing
      • Syncing your knowledge base
      • Common issues when syncing your knowledge base
    • Article Reactions
      • What are article reactions?
  • Working with Notion Docs

    • Collection
      • ๐Ÿ†• Adding a new collection
      • โ†ช๏ธ Changing the position of a collection
      • โœจ Adding emojis/icons to your collection
      • ๐Ÿ†• Adding a new sub collection
      • โ†ช๏ธ Changing the position of a sub collection
    • Article
      • ๐Ÿ†• Adding a new article
      • โœจ Adding emojis to your article
      • โ†ช๏ธ Changing the position of an article
      • โญ Displaying suggested articles
      • ๐Ÿ™…โ€โ™‚๏ธ Hiding draft articles
      • ๐Ÿ”— Linking internal HelpKit articles
    • Supported Notion Blocks
      • โšก Which Notion block types are supported?
  • Customization

    • Website Look
      • Adding a logo for your site
      • Changing your site's background and accent colors
      • Adding custom menu and footer links
      • Overriding default words on your site
      • Displaying the contact us button on your site
    • Article Look
      • Handling image resizing
      • Adding a table of contents to your article
    • Domains
      • Connecting a custom domain
      • Dealing with SSL certificate issues
    • Password Protection
      • Password protecting your site
    • Internationalization
      • Overriding default words on your site
    • Link Structure
      • Achieving pretty URL links for your site
      • Customizing and redirecting article URLs
  • Insights

    • Site Analytics
      • What are site analytics insights?
    • Feedback Analytics
      • What are feedback analytics insights?
  • Widget

    • About
      • What is the HelpKit widget?
    • Setup
      • Embedding the widget on your website
    • Customization
      • Displaying the contact us button in your widget
    • Widget API
      • Opening the widget
      • Hiding the launch button
  • Integrations

    • Analytics Providers
      • What are analytics providers?
    • Contact Providers
      • What are contact providers?
      • Setting up the contact form
      • Setting up the custom link button
      • Setting up Crisp for live chat
      • Setting up Papercups for live chat
      • Setting up Intercom for live chat
      • Setting up Freshchat for live chat
      • Setting up Messagebird for live chat
      • Integrating HelpKit with a ticketing system
    • Custom JavaScript
      • What is the custom JavaScript integration?
    • Custom CSS
      • What is the custom CSS integration?
      • HelpKit CSS Classes
  • SEO

    • General
      • Improving your site for SEO
      • Improving your articles for SEO
  • More

    • Our Website
    • Our Website โ†—
    • Changelog
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General Info

About

What is HelpKit?

Find out what HelpKit is and how it will help your company

Why do I need a knowledge base?

Learn about why a knowledge base is essential for your company

Payment

How does the free 7 day trial work?

Thereโ€™s zero cost to get in the product and set things up with our 7 day trial.

What payment methods do you accept?

Find out about the variety of payment methods we accept

Does HelpKit work with Notion's free tier?

HelpKit works perfectly fine with Notion's free tier

How to redeem a coupon code?

Learn how you can redeem your HelpKit coupon code

Data Safety

Is my data safe with HelpKit?

Learn about why your data is 100% safe with HelpKit

User Management

How can multiple users use HelpKit?

Learn about how multiple users can use HelpKit

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